Record Go Rent a Car Spain – Real Reviews & Contact Info.

Record Rent a Car is a Spanish car hire company providing rentals throughout Spain that most notably from the major airports of Alicante, Malaga, Madrid, Barcelona and Valencia.

Record Rent a Car and Record Go Rent a Car are one and the same just in case you are confused!

Although you may not choose to rent a car directly from Record Rent a Car, you may be indirectly making a booking with them through the many price comparison websites which allocate you to a particular local company upon arrival.

So if you’ve searched for cheap car hire from Alicante airport you may well be assigned a car from Record.

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Before you rent a car read these important car hire tips

See our popular area guides on the Costa Blanca, Costa del Sol, Costa Almeria and Costa Calida.


Record-Go desk at Alicante Airport.

Contact Details for Record


If you need to make a complaint or just ask general questions regarding a reservation or booking this is the e-mail address to use:


+34 902 123 002

Official Website

Social Media


Company Name Record-go Alquiler Vacacional S.A.
Address: Avda. Hermanos Bou 16, 2da planta Castellón. C.P.:12003
Contact: Telf: 902 123 002   Fax: +34 964 34 30 50
Registration data: Registro Mercantil de la localidad de Castellón, inscripción 1.ª, hoja: CS 19086, folio 194, tomo 1115, libro 679, sección 8.ª, 14 de Junio de 2002
C.I.F.: A-12584470

Record Go Rent a Car Reviews

record-go-rent-a-car-logoWe have set up this page to provide reviews so that you can decide whether you wish to use the company or not.

Unfortunately many car hire companies in Spain suffer from very poor customer service and high complaints.

Find out below if Record falls into this category or whether they are a reputable and reliable company!

Please use the comments box at the bottom of the page to fill out your review.

Please help us by also saying if you had a good experience using Record, so that we can counterbalance the inevitable negative reviews which might only be from a handful of dissatisfied customers.

About the Company

“ National leading car rental company. Record Rent a Car is the number one Spanish car hire company. Founded in 1966 in Castellon, with its great national implantation, Record has become through the years one of the top 5 companies in the sector in Spain, obtaining the reliance of renowned investors such as Mercapital, who have placed their trust in us .

Thanks to our reduced prices philosophy, careful customer assistance and “All-Inclusive” rates policy, we have more than 120.000 satisfied customers who rent with us every time they need the best car hire service in Spain.

Nowadays, we have a fleet of over 30.000 vehicles delivered throughout the Spanish geography and at the airport of Palma de Mallorca, Gran Canaria, Tenerife, Fuerteventura, Lanzarote, Malaga, Barcelona and Alicante. The fleet of our own, the absence of intermediaries, our reduced marketing policy and the best management, allows us to offer you prices without competition and a direct and efficient service. A direct service that suits you better: Internet, phone or at our offices in the most important airports.

As an organization, we have an important eagerness for improvement. Our goal is working day by day to maintain a faultless image to our customers and suppliers and maintain market leadership.”


  1. I rented a car from Recod
    they required to pay additional fees ” 100 euro” insurance costs , except during the reservation, I have already paid within doyouspain platform a platinum insurance, why i pay double insurance it is foolish!! and and now I have been waiting for their refund of the (fuel tank deposit) for 45 days, we send two email no response from them.

  2. jose aviles says

    Hired cars, various times from Record Go in Alicante, this year, upon returning it, the attendant took a flashlight to the car and in less than 5 seconds found an insignificant ,less than 3/4 inch, mark on my driver side mirror cover. The attachment to the email shows a bill for 37 euros, they took 187 euros from my credit card, and to date I have not received the gas charge. I believe this is robbery because when you take the car, it is parked at the darkest area of the parking, though when you return it , they use flashlights to check for the most insignificant reason to scam you. I concur with the above customer, I will never use this company again and would suggest others don’t either.

  3. Andy Wicks says

    Hired a car from record go in Feb this year from Malaga Airport. Good start with easy car collection but on returning the car and getting an approved stamp stating that all was well with the car, on returning home found that a further 94 euros had been taken from my card without authorisation or explanation. I finally got in touch by phone and found the charge was for interior cleaning and after further coaxing they produced some grainy photos showing minor stains in the boot and on the back seat. I’m pretty sure they were there before but I only checked the car exterior. This amounts to robbery and I would never ever use this company again and would suggest others don’t either.

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